Privacy policy
We respect your privacy and take care of the information you entrust to us.
This Privacy Policy explains what data we collect, how we use it and how we protect it.
Information we may collect
When placing an order or contacting us, you may provide:
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your name;
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phone number;
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email address;
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delivery address;
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other information needed to fulfil the order.
How we use your information
The information you provide is used solely for:
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processing and delivering orders;
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contacting you about your order;
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improving our service;
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sending news and special offers (only with your consent).
Protecting your information
We take reasonable organisational and technical measures to protect your personal data from unauthorised access, alteration or disclosure.
Trust is one of the most valuable things you can give us. We care for the information you entrust to us just as we care for every SHOYI piece.
Visit statistics
The website uses Google Analytics 4 and Yandex Metrica. They collect statistics on views, traffic sources, devices and website actions to help us improve SHOYI. We do not send form contents, visitor email addresses or phone numbers in analytics events. Webvisor session recording is disabled.
No pop-up notice is shown when you visit. You can turn statistics off or on again through the “Cookie settings” button at the bottom of the page. A previously saved refusal remains in effect and does not prevent browsing the catalogue or using the bag.
Placing an order
To agree on an order, SHOYI uses your name, phone, chosen contact method, order contents, city and any address, email and comments you provide. This information is needed to confirm availability, delivery and payment. Registration and bank card details are not required.
Your request is sent over a secure HTTPS connection and stored in Netlify’s hosting forms system. New request notifications go to SHOYI’s business email and to the owner’s personal Telegram through the SHOYI bot. To deliver the notification, Netlify also sends the request data to Telegram: name, phone, chosen contact method, order contents and total, city and any supplied address, email and comments. These services may process data outside Uzbekistan. You can provide the exact address privately when confirming the order. Contact details from the form are not sent in Google Analytics or Yandex Metrica events.
Your bag is stored in your browser. After submission, the request reference and item contents remain in the current session without your name, phone or address. For processing or deletion enquiries: shoyi.soap@gmail.com.